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The Customer Support Portal is now the single destination for all support resources.

Visit the Online Customer Support Portal to access the following features:

Support Knowledge Base
From common questions to complex problems, search thousands of solutions in the Knowledge Base to get accurate and timely answers.
Product Downloads
Download the latest product releases and system updates.
Readiness Center
The Readiness Center houses all product documentation including: Release Notes, Installation and User Guides, FAQs, and Roadmaps.

We're continuously seeking to improve our product documentation and encourage your feedback. Please send your comments to customer.feedback@corptax.com.
Case Management
Easily create new support cases and upload files (screen captures, error message log files, etc.) to assist the support team in resolving your issue. You can also check the status and add information to open cases or refer to the archive of previous cases.
CORPTAX Connect
Join the exclusive online community of CORPTAX Software users. With hundreds of members and growing, it is an invaluable forum to collaborate with peers to find resolutions or explore new ideas.
Learning Opportunities
Whatever your specialty or experience level using CORPTAX products, a variety of training opportunities are available to help ensure you're using the technology to its full potential. Links to session descriptions and schedules are posted on the portal so you can find the training that best meets your needs.
Contact Administration
Set preferences for e-mail updates, reset your portal password, update your contact information, join Regional or Specialty User Groups, billing inquiries and more.

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Customer Support Center

CORPTAX support professionals are available to address your support issues as they arise. Our support hours are Monday through Friday 8:00 AM – 7:00 PM (Central Time), excluding published holidays as described on the Support Fact Sheet. To contact CORPTAX Customer Support by phone in the United States or Canada, call 877-4CORPTAX (877-426-7782) toll-free or 972-677-4200.

e-file Resources

e-file Submission

To transmit your return, login to the Customer Support Portal and click the e-file Submissions link on the left.

e-file Status

To check the status of your e-file submission requests, login to the Customer Support Portal and click the e-file Status link on the left.

Pre-file Services

CORPTAX Professional Services provides e-file preparation assistance and guidance to help you get a head start on your return process. A variety of Pre-file Services are available so you can select a solution that best meets your needs.

e-file Readiness Checklist

Request an e-file readiness checklist to help you prepare for the upcoming filing season. Track the status of last year's e-file requirements and see at a glance what's changed for the 2008 tax year.